Last Updated: 11/25/2025

This Privacy Policy explains how Skinceuticells (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase our products. By using https://skinceuticells.com/ (the “Site”), you agree to the practices described in this policy. You can contact us by email at info@skinceuticells.com 

Information We Collect

We collect information that you provide directly to us and some data that is collected automatically when you use our Site.

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, and details about your order and payment method (we do not store full card numbers). If you contact us for support, we may also collect the content of your messages or any information you choose to share about your experience.

In addition, when you browse our Site, certain information is collected automatically, such as your IP address, browser type, device type, pages you visit, how long you stay on the Site, and the website you came from. This information helps us understand how people use our Site and how we can improve our services, products, and user experience.

How We Use Your Information

We use your personal information to operate our business and provide you with a smooth shopping experience. In general, we use your information to:

• Process and deliver your orders and send you order confirmations and updates.
• Provide customer support and respond to your questions or concerns.
• Manage your account, including your login details and order history.
• Improve our website, services, and product offerings.
• Send you marketing emails or newsletters if you have chosen to receive them.
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal information to other companies. We only use it in ways that are consistent with this Privacy Policy and applicable laws.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to make your shopping experience easier and more personalized. Cookies are small files stored on your device that help the Site remember you.

We use cookies to:

• Keep items in your shopping cart while you browse.
• Keep you logged in to your account.
• Remember your preferences where possible.
• Understand how visitors use our Site so we can improve it.

You can choose to disable cookies through your browser settings. Please note that if you disable certain cookies, some features of the Site may not work properly.

Sharing Your Information with Third Parties

We share your information only when necessary to run our business and provide our services. In particular, we may share your data with:

• Payment processors to securely process your card or online payments.
• Shipping and delivery partners to deliver your orders to the correct address.
• Email and communication service providers to send you order confirmations, notifications, and newsletters.
• Analytics and website tools to understand traffic and improve our Site.
• Professional advisors such as accountants or legal advisors if needed.

These third parties only receive the information they need to perform their services and are expected to handle it securely. We may also disclose information if required to do so by law, court order, or a legal request, or when we believe it is necessary to protect our rights, safety, or property or that of our customers.

Hosting and Data Storage (Namecheap)

Our website is hosted on servers provided by Namecheap, a third-party hosting company. This means that your personal data may be stored on servers operated by Namecheap and may be located in data centers in different regions, including the United States.

We manage how your data is used on our Site, while Namecheap provides the hosting infrastructure and security at the server level. By using our Site, you understand that your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may be different.

Data Retention

We keep your personal information only for as long as we need it for the purposes described in this Privacy Policy. This includes the time needed to:

• Complete your purchases and provide customer service.
• Maintain records for legal, tax, and accounting reasons.
• Resolve disputes or enforce our agreements.

When your information is no longer required, we will take reasonable steps to delete it or anonymize it, so it can no longer identify you.

Your Rights and Choices

Depending on your location, you may have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete data, or ask that we delete your information, subject to legal obligations. You may also have the right to object to certain processing or to withdraw consent where processing is based on your consent.

You can also choose not to receive marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you important transactional emails, such as order confirmations and shipping updates.

If you want to exercise any rights or have questions about your data, please contact us at info@skinceuticells.com.

Email Marketing

If you subscribe to our newsletter or choose to receive promotional communications, we may send you information about new products, special offers, and skincare tips. You can unsubscribe at any time using the link included in every marketing email.

We will not send you spam or share your email address with other companies for their own marketing purposes.

Security of Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. This includes using secure (HTTPS) connections on our Site and working with payment providers that follow industry security standards.

However, no system can be completely secure. While we do our best to protect your information, we cannot guarantee absolute security, and you share information with us at your own risk.

Children’s Privacy

Our Site is intended for adults and is not directed at children under 18. We do not knowingly collect personal information from children. If you believe that a child has provided personal data to us, please contact us so we can remove it.

Third-Party Websites

Our Site may contain links to other websites or resources that are not operated by us. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any site you visit before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. When we update it, we will change the “Last Updated” date at the top of this page. We encourage you to review this page regularly so you know how your information is being used.

Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Adddress: 107 N 3rd St, Ozark, Missouri 65721, United States

Email Address: info@skinceuticells.com

Phone Number: +1786-429-9681