Last Updated: 11/25/2025
These Terms & Conditions (“Terms”) govern your use of the Skinceuticells website located at https://skinceuticells.com/ and your purchase of products through the Site. By visiting the Site or placing an order, you agree to be bound by these Terms. If you do not agree, you should not use the Site.
Use of Our Website
You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit anyone else’s use of the Site. When using the Site, you agree to provide accurate and current information, especially when creating an account or placing an order.
You must not attempt to interfere with the proper operation of the Site, introduce malware, or attempt to gain unauthorized access to our systems. We reserve the right to suspend or terminate access to the Site if we believe that you have violated these Terms or applicable laws.
The Site is intended for personal use. If you wish to use our products or content for commercial purposes, you must obtain our prior written consent.
Products, Descriptions, and No Medical Advice
We aim to describe our products as clearly and accurately as possible, including information about their use, features, and ingredients where available. However, product images, colors, and packaging may vary slightly from what you see on your screen.
Our products and the information on this Site are provided for cosmetic and informational purposes only. Nothing on this Site is intended to be or should be taken as medical advice, diagnosis, or treatment. You should always consult a doctor, dermatologist, or qualified healthcare professional before starting any new skincare routine, especially if you have existing conditions, allergies, or concerns.
You are responsible for checking ingredient lists, conducting patch tests, and determining whether a product is suitable for your skin. By using our products, you agree that you do so at your own risk and that we are not responsible for unwanted reactions due to individual sensitivities.
Ordering, Pricing, and Payment
When you place an order on our Site, you are making an offer to buy the products in your cart at the prices shown, including any applicable shipping fees and taxes displayed at checkout. We may accept or reject your order at our discretion, for example, if a product is out of stock, if there is an error in the price or description, or if we suspect fraudulent or unauthorized activity.
All prices are shown in USD, unless stated otherwise. Prices may change from time to time, but such changes will not affect orders that have already been accepted. If a pricing or product error is discovered after you place an order, we may contact you to give you the option to continue with the corrected information or cancel the order.
We use third-party payment processors to handle your payment. By submitting your payment details, you authorize us and our payment partners to charge the total amount of your order. We do not store your full card details on our own servers.
Shipping and Delivery
We process and ship orders to the shipping address you provide during checkout. It is your responsibility to ensure that your address details are complete and correct. Estimated delivery times are provided for convenience but are not guaranteed, as delays can occur due to carriers, weather, or other factors outside our control.
Ownership of the products passes to you when we pass them to the shipping carrier. At that point, the risk of loss or damage passes to you as well. If a package is lost or delayed, we will work with you and the carrier to try to resolve the issue, but we are not responsible for delays caused by factors beyond our control.
For more detailed information, please refer to our separate Shipping Policy.
Returns, Refunds, and Exchanges
Our returns and refunds are governed by our Refund and Return Policy, which forms part of these Terms. You should review that policy before making a purchase.
In general, due to hygiene and safety reasons, some skincare items may only be returnable if they are unused, unopened, and returned within a specific timeframe. Products that have been opened or used may not be eligible for return, except where required by law or where the product is faulty or damaged on arrival.
The exact conditions, time limits, and process for returns or refunds should be clearly described in your Refund and Return Policy page.
Accounts, Passwords, and Security
You may choose to create an account on our Site to manage your orders and save your details. If you do so, you are responsible for keeping your account credentials (such as your email address and password) secure and confidential. You agree that you are responsible for all activity that occurs under your account.
If you suspect unauthorized access to your account, you should notify us immediately and change your password. We reserve the right to suspend or delete accounts that appear to be used in violation of these Terms or in connection with fraudulent or abusive activities.
Intellectual Property
The content on our Site, including text, images, graphics, logos, page layouts, and design, is owned by us or used under license. You are allowed to view, print, or download content for your personal, non-commercial use only.
You may not copy, reproduce, distribute, modify, or publicly display any content from the Site for commercial purposes without our prior written permission. You may not use our name, logo, or content in a way that suggests endorsement, partnership, or sponsorship without our consent.
All trademarks and brand names, including SkinCeuticals®, belong to their respective owners and are used only to describe the products we offer as an independent reseller.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products from us. This includes, without limitation, loss of profits, loss of data, or other intangible losses.
Our total liability for any claim relating to your use of the Site or products will not exceed the total amount you paid for the product or order giving rise to the claim.
Nothing in these Terms is intended to exclude or limit any rights you may have under applicable consumer laws, or to exclude or limit liability where it would be unlawful to do so.
Indemnity
You agree to indemnify and hold Skinceuticells and its owners, employees, and partners harmless from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.
Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our handling of your data in accordance with the Privacy Policy.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, products, services, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page. The most recent version of the Terms will always apply to your use of the Site.
By continuing to use the Site after any changes are posted, you agree to the updated Terms.
Governing Law
These Terms are governed by the laws of Cupertino, California, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in that region, unless mandatory local law provides otherwise.
Contact Information
If you have any questions about these Terms, you can contact us at:
Email: info@skinceuticells.com
Phone: +1864299681
Business Address: 107 N 3rd St, Ozark, Missouri 65721, United States
Business Hours: 9 am-6 pm (Monday-Friday)
Response time: We aim to respond within 24 hours.
